I am happy to state that I have had an investment property under the care of Vanguarde Estate Agents since January 2008.
Since that time I have found the service to be of the highest calibre and delivered in the most professional manner. Kate Sommervelle was very diligent in finding an appropriate tenant through her extensive executive relocation contacts and Vanguarde has managed the Property in a brilliant fashion. I have found them to be very courteous, hard working and thorough. All requests are accommodated with minimal fuss and thorough communication. Recently, our unit was vacated at short notice only to be released almost instantaneously in a very competitive market. They cover all aspects of property management with expertise.
I would have absolutely no hesitation in recommending them to anyone and everyone. In fact, they will certainly be managing my next property.
I am currently a landlord, a tenant and am selling with Vanguarde - so I have seen their operation from all sides of the fence. Vanguarde did a great job for me in letting my apartment some six months ago - right in the middle of the downturn, and then found me the perfect short-term accommodation when I returned to Sydney earlier than expected, to start a new job.
Travis and Tim in the sales team have been working tirelessly and I am sure will sell my property soon.
The Vanguarde team always manage to combine professionalism with consideration, and it has been a pleasure working with them.
I would highly recommend Vanguarde Real Estate to anybody that was looking for an agency to manage their rental property. In my experience the service that the team offers is far better than the service offered by other real estate agents in the area. Vanguarde has an outstanding property management team, who have managed my investment property in a friendly & professional manner. At all times they have endeavoured to procure the best possible tenant to live in my property, and they keep you up to date with all the information that's going on with your property. Kate and Susan are thorough in their work, and always approachable and helpful. There's no job too hard for them. The Vanguarde team is at the top of the Real Estate game, because they CARE about their customers' needs and wants.
As property owners living overseas, we are especially dependent upon a team of dedicated professionals to oversee our interests at Observatory Tower. Vanguarde has gone beyond our expectations in so many ways over the past 15 months - from handling more routine issues, up to taking control of some quite complex project work on our behalf. We truly feel that Vanguarde takes care of our apartment as if it were their own, both in terms of exceptional standards of tenanting, as well as follow up with service providers.
After many years as property owners using several different managing agents, we would consider Vanguarde to be the most competent, friendly, and professional team in the market.
Kate Sommervelle and Susan Saad of Vanguarde Estate Agents have been looking after the letting and management of my Cove apartment for a number of years now.
I have found Vanguarde to be enthusiastic in their attitude towards finding an appropriate tenant, thorough in their insistence of maintaining high standards at the outset and the completion of a lease and, helpful in communication with me in the interim.
Kate Sommervelle and the Vanguarde associates are the most professional, responsive and pro-active Real Estate team that I have ever had the pleasure to work with. I am a foreign investor with several other Australian properties, but can say without hesitation that they are the best of the lot. Vanguarde have played a large part in the financial success of my Sydney property
I have 3 apartments in the Kent Street Village, which have been managed by Vanguarde for the past 3 years. During this period, any issues that have arisen have been dealt with promptly and efficiently. I have good tenants, receive all relevant statements and notices by email and post and can rest easy knowing that everything is well taken care of and my asset is in safe hands. It is also an advantage for the management and local knowledge that they are strategically located very close to my apartments.
We have bought four investment apartments in Kent Street over the past six years using Vanguarde as our Real Estate Agent. For each apartment we have appointed Vanguarde as our managing agent. Over this period we have never had a problem that Vanguarde did not resolve to both the tenants and our satisfaction. They are trustworthy, diligent and reliable. It is always a pleasure to do business with the team at Vanguarde.